How
To buy?
The
order of purchase can be made by means of the Form of Order .
For it, you will have to select the products that you
wish writing down the reference of such. The search you
will be able to make it sailing by the different
categories.
Once
selected the products that compose your order
(indicating number of units by category and statures, in
its case), you will have to specify the mode of payment
and the direction of delivery, and to press " To
send ".
In
minutes (in commercial schedule), PLCOM will
confirm the availability of asked for products, downtime
to you, concerns total of the order (including expenses
of shipment), etc.
Received
that email it will not be left you more than to confirm
the order and behavior to the payment so that its
transaction begins.
The
date of delivery will be effective as of the moment at
which the payment is received. If this one is not made
in a certain term, the order will expire since the
conditions of term and price can vary. However, to
follow interested in acquiring products, you will only
have to make a new order.
State
of the Orders
The
Orders can be in the following states:
- Emitted : Pending orders of payment and that,
therefore, have not been process still.
- Paid : Orders paid in transaction process and
slopes to arrive at destiny.
- Received : Orders already received by the
client.
- Expired : Orders whose payment has not been
made having itself surpassed the period of lapsing.
- In process of substitution or return : Orders
in which the products are in process of cancellation or
change.
Conditions
of the Order
PLCOM
makes updates
continuous of price and availability of all products.
The price never indicated will vary, except for
involuntary error.
Also, the downtime considered of the order will not
vary. Nevertheless, if this happened, PLCOM you
will communicate it by electronic mail and telephone, dándote
option to choose between several posiblidades:
- To have left the delay of the asked for product.
- To replace a product by which it suggests PLCOM to
you or that you choose of the catalogue.
- To annul the order of that product.
- To annul the complete order.
If a balance to your favor is generated, the return will
become effective in less than 48 hours. If the
balance is in favor of PLCOM , being the product
substitute he is more expensive, you will have to pay
the difference by the same method that made the payment
initial.
You will be able to make the substitutions or
cancellations on line whenever one of the previous cases
has occurred and that the product that wish to replace
or to annul has been received in warehouse. For the rest
of returns, you will have to contact with the department
of attention the client. It remembers that whenever you
are not satisfied we give back your money to you in a
term of 10 days since you receive your order.
Payment
Installment
of the order once emitted and within the term that is
indicated in the same one.
a) Banking transference to the banking account that we
will facilitate to him in the confirmation email.
b) Heel conformed to name of PLCOM .
c) nominative Heel to name of PLCOM (in case of
using this mode of payment, the downtime is increased in
three days).
The identification in the transference of your name and
the number of your order is essential.
If you make the payment of the order after the indicated
date in the own order, the transaction of the same one
will be supeditado to that the suppliers maintain the
conditions initial.
Invoicing
The
order is sent the corresponding invoice along with.
We
looked for the best prices
PLCOM
focuses their performances in
order that all our clients can accede to prices of cost
permanently updated.
For customized sales to companies or equipment to size,
you can ponerte in contact with our commercial advisers
in the direction
informacion@prevencion-laboral.com
and we will advise
and transact your order.
If this one outside high amount or of great number of
units, will be possible to you to obtain additional
discounts . Our advisers will inform to you on the
matter.
If
we were delayed, we did not receive the bearings.
If
the order is delayed and had several references, you
will be able to choose between hoping to that the order
has been completed and to receive a single delivery with
later return of the complete amount of the bearings or,
to receive deliveries divided (so many as are necessary)
according to PLCOM is
having references without no extra cost with respect to
the initial payment of bearings.
The
delay will have to be superior to 24 hours from the
considered date and the delays caused by absence of
clients or incomplete or incorrect directions will not
consider.
For the deliveries to localities with Balearic
reexpedición and Islands the term will be of 24 hours
more of the indicated one. For the Canary Islands, Ceuta
and Melilla, of 72 hours more. These last returns will
not include the customs proceedings and the taxes that
legally must pay the client.
In
order to ask for these returns you will have to send a
mail to the direction
administracion@prevencion-laboral.com
indicating the number of
order, your name or login, the considered date of
delivery, the real date of delivery, the number of
expedition and the account to which you wish that the
amount is transferred, return that will take place in
the term of 72 hours.
If
you are not satisfied, we give back your money to you.
In
case that you are not satisfied with received products, PLCOM
commits to devolverte complete
the amount of the product. For it you will have to give
back the product to us before 10 days from the date in
which you received it.
This condition is not applicable to unsealed, without
its original packing, damaged products, etc.
PLCOM will come to the reimbursement of the money
once has received the verified product and that is in
perfect conditions. The amount of the bearings will run
to your position.
Exists
a service of customized technical presale?
Yes,
you can raise any technical doubt to us that you have on
our products (mutual incompatibility and compatibility
of components, product technical information, product
location, etc). For it, you will have to send an email
to us with its consultation to the reenviaremos informacion@prevencion-laboral.com
and him the
solution, developed by the best specialized technicians
of the sector.
Confidentiality
of Data.
PLCOM
guarantees
the complete and total fulfillment of the obligations
ready in the matter of Protection of Data, assuming the
commitment of legality and integrity in the personal
data processing, all it in accordance with the arranged
thing in the Policy of Privacy. In PLCOM
we are
concienciados with the Policy of Protection of Data,
guaranteeing the security of the personal data lodged in
our Data base, avoiding any alteration, lost,
manipulation or nonauthorized treatment.
It
guides Fast of Purchase
1.-
How I register to me like PLCOM client?
In
order to buy it is necessary that you register as client
(indicating the data of invoicing and direction of
delivery of the orders).
2.-
How I make my purchase?
You
will have to select the products that you wish writing
down its references. The product search you can make it
sailing by the categories.
3.-
I can change the delivery direction?
Yes.
You can modify the shipment direction, that is
independent of the invoicing direction. This last one
will be the one that you have facilitated to us to
registrarte like client. By defect, the delivery
direction will be the one of invoicing. In order to
change once emitted it the order, you will have to ask
for this modification to administracion@prevencion-laboral.com
and we will make the
change in the act, whenever the order has not left
warehouse.
4.-
How is made cash the order?
Once
selected the mode of payment, it presses "to
send". Once fact this you will have to make the
payment so that the order is transacted.
5.-
When I must pay?
After
sending the Order and before it expires.
6.-
Caduca my order?
Yes.
If in a certain term of time the order has not been
paid, this one will expire, since the conditions of
price and term can vary. This term of lapsing will come
indicated in the own order. Nevertheless, you can make a
new equal order to the previous one that it will return
to have a new period of lapsing.
7.-
What happens if paid the order once is not fulfilled
some condition, that is to say, if some product is
delayed or he is not available?
PLCOM
always will
deliver the greater attacks so that this does not
happen. Nevertheless, if finally the downtime were
superior to the considered one or a product is not
available, you will be able to make a cancellation or
substitution on line:
-
You will be able to replace a product by which suggests
PLCOM to
you or that you choose
of our catalogue. For it, you will have to choose the
option " to replace " the right of the
product and to select one new one.
-
You will be able to annul the order of that product.
-
You will be able to annul the complete order.
8.-
How I will know that some of the conditions is not
fulfilled?
You
will receive an electronic mail or a telephone call
indicándotelo.
9.-
When I can ask for a cancellation or substitution on
line?
Whenever
one of the previous cases and that has occurred the
product that is going away to replace has been received
in warehouse. For the rest of returns, you will have to
contact with the department of attention the client. It
remembers that whenever you are not satisfied we give
back the money to you in a term of 10 days since you
receive the order.
10.-
How are eliminated the money differences that arise from
the cancellation or substitution on line?
If
a balance to your favor is generated, the return will
become effective in less than 48 hours. If a balance in
favor of PLCOM is generated , because the product
substitute is more expensive, you will have to pay the
difference by the same method that made the payment
initial. These amounts will perfectly appear detachhed
and detailed in your order.
11.-
I must ask for invoice?
No.
Your order will be sent you the corresponding invoice
along with.
